At Skillmantras, we are committed to delivering your orders quickly, safely, and reliably. This Shipping & Delivery Policy explains how and when your products will reach you.
1. Order Processing
- Once your order is placed and payment is confirmed, we begin processing it within 24–48 hours .
- You will receive an email/SMS confirmation with your order details.
2. Shipping Timeline
- All orders are generally delivered within 5–7 working days across India.
- In some remote or interior locations, delivery may take slightly longer depending on courier availability.
- During festive seasons, sales, or unforeseen events (e.g., natural calamities, strikes), there may be slight delays. We will keep you informed in such cases.
3. Shipping Charges
- We offer free shipping on most products unless mentioned otherwise at checkout.
- Any applicable shipping fees will be clearly displayed before you complete your order.
4. Delivery Partners
- We work with trusted logistics partners (e.g., Delhivery One etc.) to ensure safe and timely delivery.
- Tracking details will be shared with you via email/SMS once your order is dispatched.
5. Address & Delivery Attempts
- Please ensure that your shipping address and contact number are accurate at the time of placing the order.
- If the package is undelivered due to incorrect address or unavailability, it may be returned to us. Re-shipping may incur additional charges.
6. Damaged or Delayed Deliveries
- Skillmantras will cover for any products damaged or lost during shipping. If you receive the parcel in damaged condition we would require you to take pictures/videos of the damaged parcel while unboxing and share with us after which we will ship a replacement again to you.
- In case of delays beyond 10 working days, kindly contact our support team with your order number for assistance.
8. Contact Us
For shipping or delivery-related queries, please reach out to:
Skillmantras
5 No. Ichlabad, Bardhamān, West Bengal – 713103, India
📧 Email: skillmantrasindia@gmail.com
📞 Phone: +91-76795-73886